Gee Dees Info Solutions Pvt Ltd
#304 Arcot Road Vadapalani
Chennai, TN 600026
India
ph: +91-44-30589817/18
fax: +91-44-45588776
sales
Data and Process Outsourcing Services
We ensure hassle free data entry, processing, recruitment and BPO services to our clients with the quality assurance we have always stood for. Our services are highly demanded for its quality standards and parameters it takes account of. We provide customized services to a number of industries including Information Technology, Finance, Healthcare, Pharmaceutical, Insurance, Supply Chain, Market Research, and Travel Industry. Our range of services includes:
Data Services
We offer exhaustive data services that are required by a host of industries and benefit many companies such as Accounting, Mobile, Publication Houses, Mutual Funds, and Universities etc. Our data services include the following:
* Data Entry
* Data Conversion
* Data Processing
* Document Management Services
* Scanning Services
Health care - Medical Claims Processing
Gee Dee provide data Entry services to our US clients. We are currently delivering 20,000 volume in HCFA, UB04, UB92, Dental Forms. More than 200 operators are doing Data Entry working 24/7 to complete the forms in Turn around time. Clients provide access to their servers using Remote Desktop Connection/VPN or web browser access to login and process the claims.
Security: Restricted Access with only Static IP. Configured with Cisco Firewalls. Last mile connectivity to the clients servers.
Bandwidth: 2 Mbps dedicated Internet leased line and 512 KBPS backup Internet line.
Online and Off line Data Entry Services
Gee Dees 250+ operators are trained with good keying speeds in English, Hindi, Spanish, Italian, French, Arabic, German. Our professional operators will undergo training in our R&D department for data entry. Each operators is capable of keying 70 words per minute. Many of our clients who want their work to be done in Turn Around Time in their busy Business Hours, approach us to get the work done with 99.5% accuracy. The company who benefited with our capability and expertise are:
Data Processing
We offer reliable data processing services, converting one electronic format to another. We offer improved conversion solutions with innovative techniques and experienced manpower. Besides converting files we also meet the unique formatting requirements through multi-level process. Our in-depth industrial experience helps us to understand the exact conversion requirements and offer our clients the apt conversion methods.
We offer data conversion services in PDF, word processors, typesetters, all kind of document format and paper to XML, HTML, SGML and structured formats to our clients across the globe within the pre-determined time frame.
Type of conversion undertaken:
In addition to this, we use the following tools for our array of conversion services:
OCR Tools : Abby Fine Reader, Prime OCR, Omni Page
Pagination Tools- Quark Express, Adobe In design, Frame maker, 3B2, Tex/Latex, Adobe Photo shop.
Editors : Edit Plus, Ultra Edit, Epsilon 5, Crimson Editor, Hot dog web editors
Advantage of XML Conversion : Converting the documents to XML assists the Web publish or handle held services easily.
SGML Conversion : SGML conversion involves numerous steps and processes and the key steps in SGML conversion would be:
Inbound Support Services
We are offering reliable and prompt inbound support services to many of our clients in UK, USA, Australia and India. For this, our center is equipped with start of the art dialers, ACD, voice loggers with noise and echo free head sets for agents so that they can concentrate on calls. Prior to the actual process, these agents are given training on the process before they go live in inbound customer support and outbound calling.
With our exhaustive experience of a decade, we have developed a number of templates and studies that can summarize the concept of our client’s business and meet its objectives.
Our Inbound Customer Services includes:
Customer Service Customer Support
Technical Support Billing Queries
Subscription Services Information services
Help Desk Answering Service
Phone Answering Service Product Information Requests
800 Answering Services Sales and Order Fulfillment
Order taking Service Sales Closure
Up-selling and Cross-selling
Outbound Telephone Services
Live Chat and Email Support
Market Research Services
Recruitment Process Outsourcing
Gee Dees Info Solutions Pvt Ltd
#304 Arcot Road Vadapalani
Chennai, TN 600026
India
ph: +91-44-30589817/18
fax: +91-44-45588776
sales